Terms & Conditions

TERMS AND CONDITIONS OF TRUE ACADEMY (M) SDN BHD

1. About these Terms & Conditions
These terms and conditions of business are between TrueAcademy.com.my (“True Academy Course”), and a student (“student”). They shall be deemed to have been accepted when the student uses the True Academy Course website and services.

“Agreement” means this agreement including the form that the student completes online or otherwise setting out the student’s requirements, including details of fees payable to True Academy Course by the student.

“student” shall mean the individual that enrolls on the Course.

“Course” means the E-Learn Course, consisting of 18 different modules provided by True Academy Course under this Agreement.

“Site” means the website(s) operated by True Academy Course for the purpose of running the Learning Course

No variation can be made to these terms without the written consent of a Director of True Academy Course.

2. Services
Under this Agreement the student will be provided with a login and password for access into the Learning Course, to complete all 18 modules and at the end be issued with a digital copy of completion certificate.

3. Payment of Fee
The student must pay the course fees in advance by credit/debit card or by direct bank transfer. Fees are set out within the enrollment section of the website.

4. Refund Policy
a. To put your mind at ease, we have implemented a Money Back Guarantee Policy. We encourage you to notify us immediately if you are dissatisfied for any reason with our products at any time. We strive to provide 100% customer satisfaction
b. If you are not entirely satisfied with your purchase, there will be a hassle free refund procedure
c. To be eligible for a refund, your course must not be exceeded more than 30% or equal to module 5 of the contents.
d. You shall request a refund within 7 days from the day purchased with full fill the conditions on above.
e. A 10% administrator charges will be imposed from the total payment you made for the service charges from the payment facilitator.
f. All refund request shall send a request email to general@trueacademy.com.my with the following detail; Your Full Name; Payment Date; & Order Number

5. Student’s Obligations

  • The student agrees that for so long as it is party to this Agreement:

a. it shall not use the Services for any unlawful activity.
b. it shall ensure that all information that it provides to True Academy course is accurate, does not contain any misleading items or misrepresentations, does not infringe any other person’s rights and does not breach any applicable law;
c. it shall upload to the Site or Services any material nor use the Site or Services for the distribution of any material, which True Academy course in its sole discretion considers offensive, immoral, abusive, indecent or otherwise undesirable, and shall not use the Site or Services or any information from them for spamming or any other purpose not approved by us;
d. it shall not attempt to access data or any parts of True Academy course’s system which it is not authorized to access;
e. it shall provide such information as True Academy course may reasonably request to confirm that all information supplied is correct and/or that it is not in breach of the Agreement;
f. it shall defend and indemnify True Academy course against all claims, losses, damages, liabilities, costs and expenses arising as a result of its breach of this Agreement.

6. True Academy course’s Rights
a. True Academy course may suspend or block the student’s access to the Services at any time if the student breaches any of the terms of this Agreement.
b. True Academy course will be developing its web-site and service further, so reserve the right:
i. to make changes to the Site and Services; and
ii. to render the Services unavailable for periods where this is necessary for development or maintenance.

7. Confidentiality
The parties agree that they will only use the others’ confidential information for the performance of this Agreement, and will not disclose it to other parties other than as necessary for the performance of this Agreement or as required by law.

8. Liability
a. True Academy course will endeavor to keep the Services working as often as possible, but will not be responsible for any time for which it is unavailable, whether due to telecommunications or internet failures or otherwise. All users are responsible for taking appropriate measures against the risks associated with using the internet, including viruses and other harmful mechanisms, and True Academy course will not be liable to the student for any loss, damage or liability caused by any such item.
b. True Academy course’s entire liability to the student, whether in contract, tort (including negligence) or otherwise, shall be limited to the fees paid by the student to True Academy course in the twelve months preceding the date on which such liability arose.
c. In no event will True Academy course be liable to the student for any indirect, consequential or special loss or damage, including lost profits, sales, business, data, goodwill, savings or otherwise, however caused (including by negligence).
d. Nothing in this Agreement limits True Academy course’s liability for death or personal injury caused by its negligence, or for fraudulent misrepresentation.
e. If any of the preceding sub-Clauses is found invalid or unenforceable, the remaining sub-clauses remain in full force and effect.

9. General
a. All copyright, trademarks, patents, database rights and other intellectual property rights in the Site, Services and underlying functions are the property of True Academy course or its licencors, and the student must not copy, alter or otherwise infringe any such rights.
b. Notices must be sent in writing or by e-mail to the relevant party’s details set out in the registration form or otherwise properly notified to the other party. Notices are deemed received two working days after posting, and twenty four hours after dispatch by e-mail.
c. This Agreement is the entire agreement between True Academy course and the student, and supersedes all previous agreements and statements relating to its subject-matter.

By registering to use this site you meet the above criteria and agree to abide by all of the above rules and policies.